Hey everyone! I'm new here, so I apologize if this is in the wrong place, but anyway, I am having issues with the dazzle, about dropped frames, but more so on the fact that you have to PAY for technical support. I was wondering if there were products like the dazzle. I am at my limit with this. It dropped 38 frames in .04 seconds. My laptop is brand new, and I haven't had issues like this in the past. Only when I bought the Pinnacle Studio 14 and HD recorder did this start happening. My laptop also crashes when I unplug the dazzle, and that is really creeping me out. I do NOT have a firewire 6-prong input, so the ADVC 110 and the DAC 200 are out. I need something fast. Something reliable. Something that has a decent quality. Any and all suggestions are welcome. Thanks in advance!